Getting insight into a boss`s argument and perspectives can trigger ideas for new situation management techniques. Conflict is inevitable even in the most engaged workplaces. Regardless of the source of the conflict, conflicts, if not resolved, can quickly damage employee morale and productivity. This article discusses some examples of conflict management and the fundamental conflict management skills you should practice to resolve them. If there is a disagreement between two people on your team, it can be tempting to step in and impose a decision on them. While this can certainly be the quickest (and perhaps least painful) way to find a solution, it won`t help your team members figure out how to resolve conflicts themselves. Therefore, as a manager, it is better to rely on your mediation skills, not on your authority. The first step to playing the role of mediator is to understand both of their positions – what one claims and rejects the other, and their interests – why they have claims and reject them. You can do this in a joint meeting with both parties or in separate meetings. to decide whether they meet first together or separately with the parties. Both approaches have advantages and disadvantages. The goal of the first meeting is for them to walk with emotion and feel respected by you, if not each other.
Once this is done, you`ll want to focus on putting their positions, interests, and priorities on the table. Throughout the process, encourage them to take responsibility for moving to an agreement. If all your efforts do not lead to a comparison, you may have to lose your role as a mediator and, as a leader, force an outcome that is in the best interest of the organization. While many of us like to air in printed form, it`s usually not a good way to manage conflict. Even if you`re a good writer, it`s just too difficult to convey everything you need to say at 40 words per minute. Since we all have different opinions, disagreement at work is natural. Every opinion counts, so differences of opinion must be treated professionally and fairly. Possible conflicts that may have occurred in the past, and how to best handle CR Kit issues – Covers the causes of conflicts, different conflict styles, and fair fighting rules to help you positively resolve disagreements….