2.2 Respect for the rules. Between you and Zendesk, you are responsible for compliance with the provisions of this Agreement by agents and end-users, as well as for all activities that take place under your account and which Zendesk may check from time to time. Without limiting the above, you are solely responsible for ensuring that your use of the Services complies with all applicable laws and regulations, as well as any privacy policies, agreements or other commitments that you may comply with or make with agents or end-users. 17.2 Full agreement. This agreement represents the entire agreement and replaces all previous agreements between you and Zendesk regarding the purpose of this contract. This Agreement applies in place of the terms of an order or other market documents that you or any entity you represent (all of these conditions are null and void) and, if expressly stated, there are no other agreements, assurances, guarantees or obligations that any of the parties may avail themselves of with respect to the purpose of this Agreement. There is no oral commitment, conditions, submissions, agreements, interpretations or conditions of any kind between the parties, unless expressly provided for. The titles used in this document are merely simple and do not affect the interpretation of the terms of this agreement. “Additional features” refers to additional functions or functions (including, but not limited, created by Zendesk Marketplace apps, Zendesk Labs, fast access programs or beta services) that are available or enabled via the service but are not part of the service. Other functions include third-party services purchased and/or subscribers via an order form, which are resold by Zendesk and are governed by the third party`s alternative agreement. Additional features are acquired or enabled separately and unambiguously from your service plan and related services provided. “Built by Zendesk Marketplace Applications” refers to integrations and applications created or developed by Zendesk or its related companies and made available in the Zendesk Marketplace (available at www.zendesk.com/apps) and which are governed by this Contract, unless Zendesk provides you with another agreement at the time of your availability or access to integration or application.
1.4 Additional features. We will inform you of additional conditions and/or alternative agreements before activating additional features. The activation of additional functions by you in your account is considered to be the acceptance of the applicable additional conditions or other agreements, if any. “confidential information,” all information disclosed by one party to the other party and classified as confidential or classified as confidential, in any form, that would be considered confidential by a reasonable person, given the nature of the information and circumstances of the disclosure, including the terms and conditions of this agreement, subscriber information and confidential business information. Notwithstanding the above, the confidential information does not contain information already known to the receiving party at the time of disclosure by the public party; (b) has been obtained or received by the receiving party by a third party whose receiving party does not know that it is required to respect this information; (c) the public is or becomes available to the public only in violation of this agreement or any other valid agreement between the parties; or (d) has been or will be developed independently of the receiving party, without the confidential information of the revealing party being used.